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Need help? TGV-europe.com is there to assist you at every stage of your journey.

Find answers to all your questions here.

> Top 10 questions

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Booking your trip

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After you have bought your tickets

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  • Complaints
  1. REQUESTING REIBURSEMENT OF YOUR TRAIN TICKET
  2. THE SNCF MEDIATION SERVICE
  3. IF YOUR TRAIN IS DELAYED
  4. CONTESTING A FINE
  5. LOST PROPERTY ON A TRAIN OR IN A STATION

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