Need help? TGV-europe.com is there to assist you at every stage of your journey.

Find answers to all your questions here.

ADMIN FEES

No admin fees.

 

Admin fees apply on certain international journeys: if your departure and arrival station are in another country. These admin fees amount to 5€ per passenger and per journey. However, admin fees are limited to 9€ per order (an 'order' may include several journeys and concern several passengers). Note:

- Admin fees are applicable per passenger and per international journey only if the cost of the journey is higher than 15€.

- These fees are non-refundable in the event of cancellation or modification.

In the event of modification, new admin fees will apply in the following situations:

 

   . Addition or removal of a passenger  

   . Modification to the journey

   . Inversion of arrival and departure destinations

   . Modification of departure station in the event the replacement station is not in the same area

 

-  'Journey' means a journey without a connection. E.g.: a journey with a connection = two journeys.